Many clubs in India struggle with membership retention and revenue generation.
One common reason? A rigid, one-size-fits-all membership model.
Not all members have the same needs—some seek affordability, while others crave exclusivity. Without a structured membership plan, clubs risk losing potential members to competitors that offer more
flexible options.
The solution lies in properly defined membership plans, where each category provides tailored benefits that appeal to different segments.
In this blog, we’ll discuss the key steps to creating an effective membership plan to help your club succeed.
How Membership Plans Can Benefit Your Leisure Club?
A well-structured membership plan isn’t just about generating revenue, it’s about delivering the right experience. The rightly defined membership plan can:
- Attract a diverse audience: India has a mix of budget-conscious and luxury-seeking members. With multiple membership plans, clubs can cater to students, young professionals, families, retired people, and high-net-worth individuals alike.
- Enhance member satisfaction: When members can choose a plan that matches their needs and budget, they feel they are getting the best value for their money. This leads to better engagement and long-term loyalty.
- Encourage retention and upgrades: Various membership options allow the price-sensitive crowd to start at a lower level and gradually move up as they recognize the value of premium services.
- Boost financial stability: Clubs with multiple membership options can create reliable revenue streams and reduce dependency on member groups that stick to one plan.
- Enhance club prestige: Exclusive and high-tier memberships magnify the club’s desirability and make it a sought-after destination.
Important Strategies to Create Membership Plans
Here are some tried-and-tested steps to help you get started with creating membership plans.
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Identify Your Club’s Core Audience
Before defining membership plans, analyze your club’s target audience:
- Are they young professionals, business executives, families, or retirees?
- What are their spending habits and preferences?
- Are they looking for affordability, exclusivity, or a mix of both?
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Define Clear Membership Plans
Your membership structure should be simple yet effective. A common approach is to create three to five plans, such as:
1. Basic Membership
For those who want an affordable entry into the club, this plan includes access to essential facilities such as the gym, swimming pool, box cricket, and community areas. Basic members may have restricted hours or limited participation in club events, but it’s a great way to introduce new members to the club experience without a high financial commitment.
2. Standard Membership
Designed for those who want a bit more than the basics, this plan includes additional perks like extended facility access, special training sessions, and priority booking for club events. Standard members enjoy a balanced experience which makes it a popular choice for families and professionals looking for social and recreational benefits.
3. Premium Membership
Premium members gain exclusive benefits such as priority bookings, guest passes, access to advanced fitness programs, and networking events. This tier is ideal for frequent visitors who want a more seamless and enriched club experience.
Many clubs offer premium memberships that provide unlimited access to multiple sports facilities.
4. VIP Membership
The most elite membership level, VIP members enjoy luxurious privileges such as personal concierge services, the facility to bypass queues, exclusive club lounges, reserved seating at major events, and invitations to private gatherings.
High-profile business clubs and luxury sports clubs often reserve this category for selected VIP guests to maintain a sense of exclusivity and prestige.
Some clubs also offer family memberships, corporate memberships, and seasonal plans to cater to various member needs.
All Membership Plans in a Glimpse:
Membership Plan |
Features & Benefits |
Target Audience |
Pricing Strategy |
Upgrade Incentives |
Technology Integration |
Basic |
Access to general club areas, limited facility usage, standard event invites |
Casual visitors, beginners, budget-conscious individuals |
Affordable, monthly/annual payment options |
Free trial of Standard tier for a limited period |
Digital membership card, automated reminders for renewals |
Standard |
All Basic benefits + extended facility access, priority event booking, discounts on services |
Regular club-goers, families, mid-tier spenders |
Competitive pricing, discounts on long-term memberships |
Bonus perks (e.g., free fitness consultation, guest passes) |
QR/ FRS based check-in, personalized notifications for offers |
Premium |
All Standard benefits + exclusive access to VIP lounges, personal training, spa & wellness benefits |
Fitness enthusiasts, professionals, luxury seekers |
Higher pricing with flexible payment options |
Upgrade discounts, premium add-ons (e.g., private sessions) |
AI-based recommendations, in-app booking system |
VIP |
All Premium benefits + concierge service, personal event hosting, unlimited guest access, luxury experiences |
High-net-worth individuals, corporate members |
Premium pricing with annual commitment |
Invitation-only upgrades, luxury welcome kits |
Dedicated membership portal, priority customer support |
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Price Each Plan Strategically
Setting the right price is crucial.
Consider:
- Competitor pricing for similar club memberships.
- Perceived value—higher fees should come with significant privileges.
- EMI or installment plans for premium plans, which many Indian members prefer.
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Create Unique Perks for Each Plan
Encouraging upgrades requires clear, tangible benefits. Examples:
- Basic: General access to facilities, limited hours.
- Standard: Extended hours, occasional guest passes.
- Premium: Exclusive events, priority bookings.
- VIP: Personal concierge, luxury amenities, unlimited guest access.
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Attract Members for Plan Upgrade
Make it easy for members to move to higher plans by offering:
- Personalized upgrade recommendations: Use data analytics to identify members who frequently use club services and suggest relevant upgrades based on their interests.
- Flexible upgrade policies: Allow members to experience premium features for a short duration before committing to a full upgrade.
- Loyalty-based upgrades: Reward long-term members with exclusive offers or priority access to higher membership plans.
- Exclusive trial experiences: Offer limited-time VIP access to standard members so they can experience the perks firsthand. It will increase their likelihood of upgrading.
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Use Technology for Effortless Plan Upgrades
A club management software like eCube can help club owners structure and manage membership plans efficiently. eCube offers:
- Renewal reminders: Reduce administrative overhead by automating reminders for membership renewals.
- Membership upgrade via mobile app: Allow members to track their benefits, explore upgrade options, and engage with the club’s offerings through a seamless digital experience.
- Data-driven insights: Gain valuable analytics on membership trends while helping clubs make informed decisions about membership plan pricing and perks.
From membership plan sign-ups to renewals, eCube handles it all!
Click here to see it in action!
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Gather and Implement Feedback
According to a report by Microsoft, 77% of consumers view brands more favorably if they seek out and apply customer feedback. Continuously refine your membership plans by:
- Conducting periodic member feedback.
- Analyzing engagement metrics.
- Updating benefits based on feedback.
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Keep Membership Plans Dynamic
It is critical to alter your club’s membership plans based on the varying demands of your members. Regularly review your plans to:
- Introduce new perks based on demand.
- Adjust pricing according to market trends.
- Eliminate underperforming membership options.
Effective Ways to Market Your Club Membership Plans
Even the most well-structured membership plan needs a strong marketing strategy to reach potential members and drive conversions. By leveraging targeted marketing techniques, your club can maximize membership enrollments, encourage upgrades, and foster long-term retention.
Here’s how to do it effectively:
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Leverage Social Media for Maximum Visibility
Social media platforms like Instagram, Facebook, LinkedIn, and Twitter are powerful tools for reaching a wide audience. Use these platforms to:
- Showcase membership perks – Highlight exclusive benefits such as VIP amenities, networking events, or premium sports facilities.
- Engage with interactive content – Run polls, Q&A sessions, and contests to spark interest.
- Target ads for specific demographics – Use Facebook and Instagram ads to promote different membership plans based on audience segments.
Example Post Idea:
“Looking for a club membership that matches your lifestyle? Whether you want budget-friendly access or VIP treatment, we have the perfect plan for you! Check out our exclusive membership tiers today. #ClubMembership #LuxuryExperience"
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Craft a Strong Email Marketing Campaign
Email marketing is a direct and cost-effective way to nurture potential and existing members. A well-structured email campaign can:
- Send personalized recommendations – Suggest upgrades based on usage patterns.
- Offer limited-time discounts – Create urgency with early-bird discounts or seasonal offers.
- Provide engaging newsletters – Share club updates, new facilities, and exclusive event invitations.
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Utilize Referral Programs to Drive Sign-Ups
Encourage existing members to bring in new applicants by rewarding them with exclusive benefits such as:
- Discounted renewals – Offer a % discount on the next membership renewal.
- Exclusive club access – Provide access to VIP lounges or premium events.
- Guest passes – Allow them to bring friends to the club as a perk.
Example:
“Bring a friend, get rewarded! Refer someone to join our club, and both of you enjoy an exclusive VIP event on us!"
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Run Limited-Time Promotions & Offers
Time-sensitive promotions create urgency and push hesitant members to make a decision. Some ideas include:
- Festive discounts – Offer special pricing during major holidays or New Year.
- Early-bird rates – Reward members who sign up or renew in advance.
- Exclusive upgrade windows – Give a limited-time opportunity to access higher membership tiers at a reduced cost.
Example Offer:
“This Diwali, light up your club experience! Get 15% off on Premium & VIP memberships for a limited time only!"
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Optimize Your Club’s Website for Membership Sales
Your website is often the first touchpoint for potential members. Ensure it’s:
- Mobile-friendly & easy to navigate – Allow visitors to explore plans seamlessly.
- Integrated with online sign-ups – Make joining or upgrading as easy as clicking a button.
- SEO-optimized – Use keywords like “best club membership in [your city]" to improve search rankings.
Parting Thoughts
Creating a well-structured membership plan is both an art and a science.
By understanding members’ diverse needs, offering exclusive perks for each membership plan, and using smart technology like eCube, you can turn your club into a beloved leisure destination where your members enjoy every visit and connect with their families and friends.
Eager to learn more about eCube? Then contact us today.
FAQs
1. Why should clubs offer different membership plans instead of a single plan?
A one-size-fits-all approach may not cater to the diverse needs of potential members. By offering different membership levels, clubs can attract a wider audience, enhance member satisfaction, and increase revenue through upgrades and long-term retention.
2. What are some effective strategies to encourage members to upgrade?
Offering personalized recommendations, flexible upgrade policies, loyalty-based promotions, and exclusive trial experiences can motivate members to move to higher membership plan.
3. How can pricing be set strategically for different membership plans?
Clubs should consider competitor pricing, perceived value, and installment options. Higher-tier memberships should provide premium privileges that justify the cost, while entry-level options should be affordable to attract new members.
4. How can eCube help club owners manage membership plans?
Using club management software like eCube can streamline operations with features like automated renewals, data-driven insights, and mobile app-based membership upgrades.
5. What marketing strategies work best for promoting membership plans?
Clubs can leverage social media ads, email campaigns, referral programs, and targeted promotions to highlight membership benefits and attract new members.
6. How often should clubs review and update their membership structure?
Regular evaluation is essential to meet changing member preferences. Clubs should periodically gather feedback, analyze engagement metrics, adjust pricing, and introduce new perks to keep memberships attractive and relevant.